FAQS

General Qs

What is The Inclusive Toy Company?

The Inclusive Toy Company creates fun and beautiful toys that acknowledge and uplift children of all backgrounds. Our first products are a collection of jigsaw puzzles that are as fun to look at as they are to put together. Read more about us here.

When can I expect to hear from you?

We’re generally available M-F 9am-5pm PST, but every effort will be made to respond to your inquiry promptly.

 

Orders

What payment methods do you accept?

The Inclusive Toy Company accepts all major credit cards, Paypal and Shop Pay.

The puzzle I want is sold out. What do I do?

Subscribe to our emails! We'll be sure to announce when they're back.

I’d like to place a large gift order.  How should I go about doing this?

What a great idea! Get in touch at hello@inclusivetoyco.com and we’d be happy to help. 

 

Shipping & Returns

Where does The Inclusive Toy Company Puzzles ship to?

Currently, The Inclusive Toy Company ships throughout the United States. Find out more about shipping here.

How much does shipping cost?

Check out our shipping policy for all those details here.

Do you ship to P.O. Boxes?

Yes!

When will my order ship?

Every effort will be made to ship your order within 2-3 days of receiving it. Orders received on weekends and holidays will be shipped within the following three business days.

Where is my order?

Please follow the link to view your order once you receive an email confirmation that your order has shipped. As a reminder, tracking numbers will be available within 2-3 days of receiving your order.

What do I do if I have a problem with my order, or need to cancel it?

We’re sorry to hear that! Email us at hello@inclusivetoyco.com and we’ll sort it out.

What is your return policy?

You can find our return policy here.

 

Wholesale Inquiries

Can I sell The Inclusive Toy Company in my store?

The Inclusive Toy Company works with select retail partners. Feel free to get in touch at wholesale@inclusivetoyco.com.

 

Press Inquiries

Where do I direct press inquiries?

If you’re interested in learning more about The Inclusive Toy Company, we’d love to talk with you! You can reach us at hello@inclusivetoyco.com.